Refund & Return Policy

Last updated: 29 September 2026

Return window

Standard (ready-made) products can be returned within 7 days of delivery.

Conditions

• Unused, and in the same condition as delivered, free of stains, scratches or odours
• In original packaging with all parts and accessories
• Accompanied by your order number

What cannot be returned

• Custom or made-to-order furniture (made to your size, colour, fabric or design), unless it arrives damaged or defective
• Items marked "final sale" or "non-returnable" on the product page
• Products damaged through misuse, incorrect assembly or normal wear

Damaged, defective or wrong items

If your item arrives damaged, defective or different from your order, contact us within 48 hours of delivery with your order number and clear photos or an unboxing video. After verification we will arrange a replacement, repair or refund, including for custom items.

How to return

Contact us with your order number and reason. If approved, we arrange pickup or share return instructions. Return shipping is free for damaged, defective or wrong items; for other returns it may be deducted from your refund.

Refunds

After we receive and inspect the item, the refund goes to your original payment method within 5-7 business days. For cash-on-delivery orders we refund by bank transfer or UPI. Original shipping charges (if any) are non-refundable, except for damaged, defective or wrong items.